Frequently Asked Questions

Does our furniture come with a warranty?

Yes, a 10 year frame warranty and a 1 year defect warranty.

When will you receive your furniture?

As we make every item of furniture to order, lead times can vary from between 2-6 weeks. This is dependent on how busy our workshop is.

Do we have a showroom?

Yes, please contact us to arrange appointment we are open week days weekends are by prior arrangement.

Do we have items in stock?

Everything is made to order. However, we do sometimes have showroom items for sale. We have a small showroom to demonstrate the quality of our workmanship.

Is everything made in the UK?

Yes, everything is made in our workshop, which is based in Lancashire, United Kingdom.

Can you make different sizes than what is advertised on your website?

Yes, we offer a bespoke service where we can make to your requirements.

Do you use full hides of leather?

Yes, we do not use scrap leather for any of our sofas.

Do you make fabric sofas?

Yes, we have a number of fabric suppliers, alternatively you can provide your own fabric.

How do I order?

You can order through our website, over the phone or even in our showroom.

Our products and service are independently reviewed by our verified customers using Feefo®, below is a selection of comments and feedback from some of our happy customers the world over.